The Offshore outsourcing industry was founded by the middlemen. What started because of the need of programmers to help with the Y2K bug (it was a computer flaw, or bug, that may have caused problems when dealing with dates beyond December 31, 1999.) became a necessity after the DOT COM burst (March 2000 to October 2002).
The middleman was taking margins on both sides. The employer was paying the “finder fees” and the employee was paying the “finder fees”. It was still an opportunity. It was still a lower cost. Perhaps it was justified as internet did not connect the dreamers and the talent yet. And, even today, the hiring manager and the talent of the world are not connected well. Middleman is still a necessity. There is no UBER. You still need to call the YELLOW CAB of outsourcing.
We want to make a difference here. We want to connect the talent around the world to the dreamers – the hiring managers. And, as we connect, the cost will be substantially lower to the hiring managers and the income will be substantially higher for the talent. The same quality of people – just without the middleman.
The Offshore outsourcing industry has one more challenge due to the timezone differences. Timezone can help for 24×7 operations but in a lot of cases, it is just a hassle. Development, testing, and everything become complicated. The engineering is plagued with calls at dinner time, bedtime and in the early morning when you are trying to drop your kids to school. The work life balance goes to hell and stress becomes the new norm – a necessity for productivity and ability to use outsourced team effectively.
We can not create one timezone for the world but we can do it a bit different. A model that will make evenings free for both sides. A model that will make dinner time workable for both sides. At PIRI, we have the outsourced professionals work 5 hours after dinner and are not up all night. That enables quality time working together for both sides.
Working together – just without the late evening or early morning calls.